Own Your Own Dental Practice? 4 Reasons You Need To Hire A Billing Service
Posted on: 7 August 2019
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If you own a small dental practice, you may think that you can handle the insurance claims as an in-house responsibility. Unfortunately, that might not be the case. The fact is that even small dental practices can benefit from outsourcing their billing. Here are just four of the reasons why your dental practice needs a billing service.
Your Office Manager is Overworked
If your office manager is handling the billing in addition to their other responsibilities, it might be time to invest in a billing service. This is particularly true if your office manager skips lunch or stays late to finish work on a regular basis. Billing for a dental office is something that needs a dedicated team. To make sure that your billing gets done in a timely manner and that your office manager is able to handle their other responsibilities, hire a dental billing service.
Your Insurance Claims Contain Mistakes
If your insurance claims are being denied because they contain errors, it's time to hire a dental billing service. Those mistakes might not be the fault of your office staff. Insurance codes and requirements are constantly changing. Codes that worked well a few months ago may no longer be effective. Not only that, but with the current changes to insurance claims practices, mistakes are bound to happen, especially if you're not using a billing service. Dental billing services keep up-to-date on all insurance claims practices. As a result, you'll suffer fewer claims mistakes.
Your Phone Lines Are Tied Up With Insurance Calls
If your office phone lines are tied up with insurance calls, you need a new way to conduct your billing services. Billing questions can take a considerable amount of time out of your daily schedule. Unfortunately, the time that your office staff spends fielding insurance questions is time that could be better spent providing service to your patients. If your office staff is spending the bulk of their time on the phone to insurance companies or dealing with other billing issues, it's time to hire a billing service.
You Have Numerous Unpaid Invoices
If your books are filling up with unpaid invoices, you need a billing service. This is particularly important if you provide in-house credit or pay-as-you-go dental services. When patients get behind on their payments, it can have a negative effect on your practice. Unfortunately, it's not always easy for your office staff to ensure that those invoices get paid in a timely manner. That's where a billing service comes into the picture. Your billing service will take the steps necessary to make sure that those invoices are paid.